Alwin Oliver is an experienced landlord and letting agent. He been a landlord for 29 years and a letting agent for 9 He is a Fellow of the Association of Residential Letting Agents and a Member of the National Association of Estate Agents, who are bodies within Propertymark, holding multiple Propertymark qualifications in both letting, property management and sales. He is also vice chairman of Portsmouth & District Private Landlords Association and act as a landlord mentor and trainer pithing that body, in a voluntary capacity, as well as a member of the National Association of Residential Landlords and sit on their Industry Advisory Body, a specialist group consulting on Policy Matters. He also represents Portsmouth landlords the Housing Coalition also a policy advisory body. He attended the housing Fair Repossession Summit and prepared a paper on use of mediation, now a key policy area within the industry. From the outset he has campaigned for a specialist housing court and conciliation service. In his previous paid career he worked for the NHS with people with learning disabilities and complex mental health problems for 32 years, He worked on a local Community team, specialising in using applied behavioural analysis techniques. From this he developed an in depth understanding of Anti Social Behaviour and remedial techniques for tackling such behaviour within a robust non aversive framework. Alwin also worked as a CAB specialist employment law advisor, representing over 400 employment tribunal applicants. He had a strong track record of settling cases via ACAS conciliation, and is passionate about developing opportunities for mediated outcomes wherever possible. He is an experienced advice worker. He lobbied Portsmouth City Council to establish a specialist private rental sector housing mediation service, provided by Portsmouth Mediation Service (I act as their housing law advisor in a voluntary capacity). During the pandemic, along with many property professionals Alwin worked throughout to ensure tenants continued to enjoy a high level of service. He assisted Portsmouth City Council by housing around 50 former homeless people in order to support the “everybody in” housing initiative. Alwin continues to work closely with Portsmouth City Councils Housing Options service, usually in daily contact to support tenants maintain their tenancies. Alwin is passionate about supporting community landlords, many using property for pension income, and in particular encouraging the provision of high quality, decent and compliant accommodation. Alwin is also passionate about supporting tenants to understand their rights and responsibilities (and provide robust but confidential advice to landlords where appropriate). His unique background in the fields of property ownership and management, working in a professional advice, legal advocacy and negotiating environment and finally an understanding of the causes and management of anti social behaviour puts him in a unique position to provide an informed perspective on dealing with anti social behaviour, both evictions and avoidance.  You can read his unique and unrivalled policy perspectives for managing and where possible avoiding eviction though conciliated outcomes by subscribing to his (free) articles on the MissingHousingCourt substack account. Alwin is working to identify areas for benefits cost savings and increasing tax revenue to achieve cost neutral outcomes. Alwin will demonstrate that common factors leading to evictions are poorly understood and advocates methodology for (vastly) improving available data to inform evidence based policy development. For understanding and managing Anti Social Behaviour, Alwin's key starting point is; Anti Social Behaviour may be chaotic but it isn’t random